One platform, start to finish

Your compliance lives in five places. Your training only needs one.

A spreadsheet for the matrix. An inbox for renewals. A folder of certificates. A separate e-learning portal. Paper for sign-offs. Jack brings the whole journey — assigning, delivering, assessing, certifying, tracking and evidencing training and competency — into one mobile-friendly platform, branded as yours.

  • One record from assigned to certified
  • Teams see their people, the board sees everything
  • One licence instead of five

Jack · Dashboard

The dashboard your team actually sees

Switch between your own courses and your team, then move from the live dashboard into the calendar view.
The problem

Every part of training solved its own problem. Nobody solved the join.

None of these tools are bad — each one answered a real question. The trouble starts at the handovers, where information is retyped, evidence is lost and nobody can say with confidence who is qualified to do what, today.

Compliance

A training matrix in a spreadsheet

Colour-coded by hand, updated when someone remembers, and only ever accurate on the day it was saved. The first time it's properly checked is usually the day before an audit.

Renewals

Reminders that live in an inbox

Refresher dates sit in a diary or a mailbox rule. If the person watching them is away, tickets lapse and people keep working on expired tickets.

Evidence

Certificates in a shared folder

PDFs from six different providers, named six different ways. Proving one person's qualifications means opening four folders and hoping the latest one is there.

Competency

Sign-offs on paper

Toolbox talks and practical assessments captured on forms that never make it back to a record, so capability is remembered rather than evidenced.

E-learning

An e-learning portal on its own

SCORM courses complete in one system while your compliance picture lives in another. Scores and attempts never join the rest of the record.

Onboarding

An induction pack per manager

Every line manager has their own version of week one. Nobody can say with certainty what a new starter has actually been given, or signed.

Scheduling

Course bookings by email chain

Tutors, rooms, attendees and cancellations negotiated in threads. Registers come back on paper and get typed up — eventually.

Cost

A licence for each of them

An e-learning seat, a survey tool, a document store, a scheduling add-on. Separate renewals, separate admin, the same people entered in all of them.

One flow

Watch the same course travel through both worlds

On the left, one refresher ricocheting between systems and inboxes. On the right, the same refresher moving once, in a straight line, through Jack.

Today: five systems, one refresher

The same person, course and date retyped at every handover. Nobody trusts the matrix.

RequestBookingRegisterE-learningCertificateAudit
  • The same person and course typed into three systems
  • Nobody sure which certificate version is current
  • Refreshers missed until a manager spots them
  • A day of spreadsheet work before every board pack
  • Audit week spent rebuilding evidence by hand

With jack: one flow, start to finish

A requirement becomes a booking, a pass, a certificate and a compliance figure — without leaving the platform.

AssignLearnAssessCertifyTrackEvidence
  • Assign once by role, site or department — Jack does the rest
  • Every format in one place: in person, virtual, digital and SCORM
  • Assessment, scoring and pass marks recorded against the person
  • Certificates issued instantly and filed automatically
  • Live compliance, refresher RAG status and one-click evidence

Only pay for what you use. Don't need the community, gamification or SCORM? Switch it off — it disappears from the menu and drops off your bill, and the rest of the flow carries on without it.

Jack · Training matrix

The real performance matrix

Open any real matrix tile to inspect its record, then view the learner's certificate without leaving the matrix.

Jack · Live tutor scores

Watch answers arrive in real time

Start the live session simulation and watch attendee answers, accuracy and the tutor's answer feed update as responses arrive.
Start to finish

The whole life of a course, in one place

Six stages, one record. Each stage inherits what came before it, so nothing is typed twice and no evidence goes missing.

1

Assign

Mandatory training attaches to roles, sites and departments, so a new starter's requirements appear the day they're added. Competencies and CPD pathways sit alongside them.

2

Learn

In-person, virtual, digital and SCORM courses in one library. Build your own with chapters, slides, narration, hotspots and gamified scoring — or upload a package you already own.

3

Assess

Question sets per chapter, live in-session boards for tutors, practical sign-off by a supervisor, or document upload reviewed and assessed by a manager.

4

Certify

Passing issues a branded certificate instantly, with your own template, background and digitised signature — stored on the learner's profile.

5

Track

The training and competency matrices, refresher RAG thresholds, countdowns and alerts keep everyone ahead of expiry rather than behind it.

6

Evidence

Analytics by site, team, course and question; exports in report format; and an auditor view with findings, ratings and your responses recorded against each one.

Jack · Digital courses

Create and manage digital course content

Edit the pass rate, retries, maximum attempts and talking voice assistant in the first step of the real course wizard.

Jack · Digital learning

See a digital course in action

Move through the Electrical Safety slides, then answer a real hotspot question by selecting the correct part of the image.
Built around your business

Your brand on the outside. Live answers on the inside.

Apply your own logo, header colour and button colour across the platform, certificates and reports. Then give each team, site and external auditor access to only what they should see — so routine questions get answered without anyone chasing your L&D team.

Jack · Your branding

The actual branded platform shell

The Jack platform showing its branded navigation, header and controls
Upload a logo, pick the header and button colours and Jack becomes your own platform — on screen, on certificates and on every report.
What's inside

Everything the other five tools did — and the parts none of them could

One platform, so the competency you signed off, the certificate you issued and the refresher you promised all sit against the same person. Anything you don't need is switched off, so you never see it or pay for it.

Training matrix

Whole-team compliance at a glance with one headline figure.

Competencies

Skills, toolbox talks and practical sign-off, evidenced.

Every course format

In person, virtual, digital and SCORM side by side.

Course builder

Chapters, slides, narration, hotspots and questions.

SCORM support

Upload packages; scores and attempts land on the record.

Branded certificates

Issued instantly as images, with your own template.

CPD pathways

Levels that unlock only once the last one is passed.

Mandatory training

Assigned by role, refreshed before it lapses.

Analytics

By site, team, course, question and attempt.

Checklists

Personal, recurring, pinnable and shareable.

Auditor mode

Read-only access with a pinned findings panel.

People & structure

Sites, departments, teams, roles and reporting lines.

New starter wizard

A line manager adds a starter in four guided steps.

Calendar & timeline

Sessions, renewals and countdowns in one view.

Resource library

Version-controlled documents with favourites.

Broadcasts & polls

Whole company, a site, a role or one person.

Community & tutors

Forums, moderation, messaging and ratings.

Gamification

Points, game zone scorecards and leaderboards.

Alerts

Attention-needed banners, reminders and nudges.

Knowledge base

Searchable help with a support desk behind it.

Jack · Analytics

The live analytics view

Jack analytics dashboard with compliance figures and UK map
Switch between courses and competencies, drill into attempts per question, and see which site or team needs attention before an audit does.

Jack · Course feedback

Ratings and feedback, summarised

Review headline sentiment, score distribution and trends, then open a course to read its individual learner feedback.
Who sees what

Your teams see only what they care about. Your board sees everything.

One set of records, filtered by role. That's what makes a single platform simple for the people on the tools and valuable to the people running the business.

Your workforce

What's booked, what's due and what's next — a countdown to their next session, their certificates in one place and a clear route through their development.

Your line managers

Their team only: who's compliant, who's overdue, who needs booking. Add a starter, change a role, record a note or sign off a competency without leaving the profile.

Your L&D and compliance team

The full matrix, refresher thresholds, course building, tutor management, certificates, broadcasts and the reporting that keeps the board informed.

Auditors and inspectors

Read-only access to the sites you choose, with a pinned panel for notes, ratings and findings — and a record of how each one was answered.

The cost of the status quo

Multiple systems, multiplied monthly

Before you count the licences, count the hours: duplicate entry, chasing certificates, rebuilding the matrix, and the rework when two versions of the truth disagree.

Licence sprawl

An e-learning seat, a document store, a scheduling tool, a survey tool. Separate renewals and separate admin for one set of people and one set of records.

Hidden hours

Typing up registers, chasing refreshers, rebuilding the matrix, and assembling evidence the week before an audit. It rarely appears on an invoice — you pay for it anyway.

The cost of being wrong

Someone on site with an expired ticket, a competency assumed rather than evidenced, a missed refresher discovered by an inspector. That's what the gaps really cost.

One platform. One licence. One place to look — from a new starter's first day to the evidence pack at your next inspection.

Enquire today

Ask us anything, or see it with your own courses

Tell us how training and competency are managed today and we'll show you the same journey in Jack — set up with your branding, your roles and one of your real courses. Demos take about 30 minutes.

  • A walkthrough tailored to your workforce, managers and L&D team
  • An honest view of what you could switch off, and what it would save
  • Answers on permissions, auditor access, SCORM and branding
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